BACK TO BUSINESS

 At American Crew, we care about you and your businesses. Please note these guidelines are a general overview of recommendations. Please always refer to your government and state sanitation laws related to your workplace for you and/or your employees.

PLEASE CONSIDER:

  • Email or connect on social media with your current client base to inform them of your reopening plan and sanitation protocols moving forward.
  • Clear out existing magazines, leaflets and sampler products. 
  • Create a suitable space between chairs in the waiting area and consider marking areas on the floor to promote social distancing.
  • Disinfectants should be bactericidal, viricidal and fungicidal. 
  • Disinfect and deep clean all areas of the business and create a back to work plan for your teams to inform them of new hygiene protocols and service procedures. 
  • Place signage that can be easily seen by all clients on entry of the business informing them of your safety guidelines for reassurance.
  • Consider floor markers/stickers to allocate appropriate distance between clients and reception desk. 
  • Reception area to have spaced seating, hand sanitizer, and a "no touch" product display policy. Products to be handled and recommended by the professional only, wearing gloves if required.  
  • Plexiglass (sneeze guard) on reception to be considered. 
  • Appointments and staff rosters to be staggered to limit and control number of clients/guests in salon.
  • Ask that your clients do not bring anyone to their appointment with them.
  • Space cutting/barber chairs out if possible. If not, have a chair free in between to allow for social distancing. 
  • Recommend clients wait outside or in their cars until their service is ready to commence.
  • Clean AND disinfect frequently touched surfaces. This includes tables, door handles, light switches, countertops, desks, phones, keyboards, toilets, taps and sinks.  
  • Be sure to include any shared technology such as iPads, computers or cash registers.
  • Sanitize and sterilize all equipment as normal.

1. SET THE STAGE (Getting your space prepared):

  • Disinfect and deep clean all areas of the business and create a back to work plan for your teams to inform them of new hygiene protocols and service procedures.
  • Clear out existing magazines, leaflets and sampler products.
  • Create suitable space between chairs in the waiting area and consider marking areas on the floor to promote social distancing.
  • Email and/or connect on social media with your current client base to inform them of your reopening plan and sanitation protocols moving forward.
  • Place signage that can be easily seen by all clients on entry of the business informing them of your safety guidelines for reassurance.
  • Consider floor markers/stickers to allocate appropriate distance between clients and reception desk.

2. MAKE THEM COMFORTABLE (Reassurance and Preparation):

  • Place signage or certificates on your mirrors stating dedication to infection control and protocol.
  • Wear a mask and gloves (if required) for all services.
  • Wash and sanitize your hands in front of your client if possible before beginning your service.
  • Clean and sanitize the chair and station with appropriate disinfectant in front of the client before seating them, and immediately after the service.

3. THE WELCOME (Beginning the service):

  • Know and greet your client by name to add a personal touch.
  • Do not shake hands.
  • Ask your client to hang their own coat avoiding other's belongings.
  • Ask your client to show style selector images to you from their phone rather than using magazines for consultations.
  • If required, use neck strips to keep capes away from skin or place towel in the collar area creating a barrier between the skin and cape.

4. TIME TO RELAX (The shampoo experience):

  • Wear mask and gloves when shampooing, along with sanitizing the wash basin and chair before and after.
  • Offer the client a towel to lay over their face for comfort if they want to shield their face further.
  • Cleanse the hair and scalp with the best suited shampoo for your client's needs. Don't forget the power of a cooling scalp massage with Daily conditioner.

5. THE SERVICE (The Haircut and Beyond):

  • If your client is wearing a mask when you are cutting their hair, ask them to take off the ear straps and hold it over their nose and mouth when you are detailing the hairline.
  • If shaving, wear a mask and gloves. Beard shaping can be executed if your client holds the mask over the nose and mouth, but around the lip area will be up to your discretion.
  • Avoid contact with client's face unless wearing fresh gloves.
  • If using a hairdryer keep on low heat/cool and low speed.
  • Show client how to style their hair using appropriate products. For pucks and tubs use a spatula that can be cleaned and disinfected after each use.
  • Rebook and schedule the appointment before they leave.

6. POST SERVICE (That's a wrap)

  • Neck strips, tissues and towels to be put in a “no touch” vessel after each service before removing gloves.
  • Clean and disinfect other styling, shampoo and conditioner bottles regularly.
  • Launder all towels and capes after each client on a high heat, making sure there is no moisture or dampness in the linens.
  • All tools to be sanitized immediately after each service using immersion methods/spraying and or wiping adhering to contact guidelines.
  • Clean and disinfect clippers used as required by state rules.

 

 BEHIND THE CHAIR'S RECEPTION DISPLAY OPTION:

SUGGESTED MERCH TO CREATE AND DISPLAY IN SALONS: